• All Attendees must register online whether they pay by check or credit card. All funds must be received by Friday, September 18, 2020. Any registrations with unpaid balances as of Friday, September 18, 2020, will not be sent login access to the Virtual Conference or any Conference materials.

  • By registering, you understand that you will be held financially accountable for the number of registrants you are registering if you do not properly cancel your registration as noted in the confirmation email and per the CWDA cancellation policy below.

  • Purchase Order Policy: All purchase orders must be paid in full by Friday, September 18, 2020 (3 weeks prior to our conference) in order for an attendee’s registration spot to be guaranteed.

  • Cancellation Policy: Cancellations must be received in writing to [email protected] by Friday, September 11, 2020, and are subject to a $35 cancellation fee. After the cancellation date, no refunds will be provided, however, substitutions will be accepted per the substitution policy.

  • Substitution Policy: Substitutions need to be made in writing and emailed to [email protected], a $35 administrative fee will be applied per substitution and must be received before Friday, September 25, 2020. Any substitutions needed after Friday, September 25, 2020, must be made two days before the conference and a $50 substitution fee will be applied at that time.


  • Sponsor/Exhibitor Agreement: By signing up and committing to sponsor/exhibit, you understand and agree to uphold the CWDA Sponsor/Exhibitor Agreement and the benefits associated with your sponsorship as outlined. Click here to read the full agreement.

  • Suitcasing Policy: As defined by the International Association of Exhibitions & Events, suitcasing is a practice on the part of any attendee who is observed to be soliciting business while at the (virtual) conference and/or in another company’s (virtual) booth. All materials must be distributed from the (virtual) booth and no other public (virtual) areas of the conference. Any person violating or suspected of violating this policy may be removed from the (virtual) conference, prohibited from attending the remainder of the event and prohibited from attending future CWDA conferences at the sole discretion of CWDA staff.


  • Virtual Events Disclaimer: By registering, you hereby authorize and grant the County Welfare Directors Association (CWDA), the right to record all participants via screenshots, film, and/or video, along with editing the recorded conference into a photo gallery/short film/webinar (which may include other recordings and material). You also authorize and grant CWDA the use of the name and likeness, voice, or other information concerning participants; and screen or place the recording/materials online, including social media.